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I have 10 years developing technology in an enterprise environment, and over 10 years teaching information systems at a university level. I plan to give a brief introduction to Design Thinking in an interactive activity that will underline the importance of understanding the customer's needs and refining product prototypes.

Organization: Faculty of Business Administration at Lakehead University, Associate Professor

Area of Expertise: Information systems and enterprise software

Requirements: LOTS of random arts and craft supplies.